Tag Archives: linkedin

gearhead for a week

it’s official, i’m now spending my days as a billy w/ the rest of goats at backcountry.com. like every new kid i spent my first week in gearhead training; a five day crash course in customer service and the labyrinth that is inventory mgmt. by the end of the week my trainers (shawn & angela) had me completing customer tickets, tracking order, handling miss-ships, refunds, exchanges and even chatting w/ customers about gear. pretty sweet! i have a profound appreciation w/ the frontline troops and the warehouse dudes.

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what i learned from josh.

when i got to mozy as employe number forty-something i often walked past josh’s office waiting for him to pull me into his office and ask me who the hell i was; this never happened.

i learned a lot of little things from josh, but i also learned one really big thing.

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PGM Tip #001

If you are more MBA (yuck) than geek, get yourself some dark thick rimmed glasses; it won’t give you credibility but it will soften your predator image addthis_url = ‘http%3A%2F%2Fwww.clintgc.com%2Fblog%2F2009%2F06%2Fpgm-tip-001%2F’; addthis_title = ‘PGM+Tip+%23001′; addthis_pub = ”;

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what does it mean to be a technical program manager?

if someone asked me in an interview (or if i was asking an interview candidate) i would say you are a technical lobbyist. like a lobbyist on Capitol Hill your job is to influence, communicate, be a knowledge expert, coral resources and have an ever evolving plan to execute on your objectives. only difference: you grease palms w/ executives instead of senators and congressman, you trust engineers instead of staffers to get things done and you are paid by the institution instead of a client.

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the mozy $5 insurance policy

it’s no secret i work @ mozy and so it comes w/o saying if you aren’t backing up your family photo’s, muzak and other important data then you are crazy! it’s a no brainer; because of the sheer amount of data we collect and generate data loss is inevitable. for $5 bucks a month you can backup an unlimited amount data online.

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